WeGotTeam Main Phone Number: 1-800-974-4625
WeGotTeam.com Customer Service: Ext 2
WeGotTeam Team Sales Information: Ext 3
WeGotTeam.com customer service hours are as follows:
Monday - Friday: .
Please email firstname.lastname@example.org outside of these hours for general website questions.
Please email email@example.com for team uniform questions.
Team Uniforms - EZ Kit FAQ/Return Policy
- Due to the customization of uniform kit purchases, payment is collected immediately
- Should a mistake be made in placing your order, it may be corrected within 24 hours of the order confirmation by calling our customer service team
- Selection of expedited shipping will only expedite the time in transit, it does not impact the processing time of uniform kit orders or customized items
- Your uniform kit is selected specifically by your organization, modifications at your request cannot be made to alter the look or components of the uniform kit
- Customized items are considered final sale items and may not be returned or exchanged. This includes any item with an organization's logo, player name or number
- Non-custom items in your uniform kit may be exchanged for in-stock sizes, Please follow the 2-step exchange process below:
- Step 1: Place an order for the new non-custom item within your organizations ordering page
- Step 2: To return the non-custom item(s) that did not fit, email firstname.lastname@example.org for your return authorization. Once the returned item(s) has been received we will issue a refund to your original form of payment
- Step 2 cannot be processed if Step 1 is not complete
- The return of non-returnable/non-exchangeable items, without adhering to the stated policy will be returned to the customer with a $9.99 service and shipment fee to the original form of payment