WeGotTeam Main Phone Number: 1-800-974-4625 Customer Service: Ext 2

WeGotTeam Team Sales Information: Ext 3 customer service hours are as follows:

Monday - Friday: .

Saturdays: .

Sundays: .

Please email outside of these hours for general website questions.

Please email for team uniform questions.

Team Uniforms - EZ Kit FAQ/Return Policy

  • Due to the customization of uniform kit purchases, payment is collected immediately
  • Should a mistake be made in placing your order, it may be corrected within 24 hours of the order confirmation by calling our customer service team
  • Selection of expedited shipping will only expedite the time in transit, it does not impact the processing time of uniform kit orders or customized items
  • Your uniform kit is selected specifically by your organization, modifications at your request cannot be made to alter the look or components of the uniform kit
  • Customized items are considered final sale items and may not be returned or exchanged. This includes any item with an organization's logo, player name or number
  • Custom products, customized products, and personalized products are final sale and cannot be returned or exchanged

  • Non-custom items in your uniform kit may be exchanged for in-stock sizes, Please follow the 2-step exchange process below:
    • Step 1: Place an order for the new non-custom item within your organizations ordering page
    • Step 2: To return the non-custom item(s) that did not fit, email for your return authorization. Once the returned item(s) has been received we will issue a refund to your original form of payment
    • Step 2 cannot be processed if Step 1 is not complete

  • The return of non-returnable/non-exchangeable items, without adhering to the stated policy will be returned to the customer with a $9.99 service and shipment fee to the original form of payment