FOOTBALL CATALOGS

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EZ KIT Processing times

Dates you need to know due to COVID-19 supply chain delays:

• Orders placed between 7/15/20 and 9/14/20 will take up to 30 days to begin processing and approximately 3 weeks to ship
• Orders placed on 9/14/20 and later will ship in less than 4 weeks. However, due to continued supply chain disruptions, some orders may take longer.

• Orders containing a back-order will ship in multiple shipments
• Uniform Kit items are final sale, please select sizes carefully
• Selection of expedited shipping will not change the processing time, only the time in transit

EZ Kit FAQ/Return Policy

• Due to the customization of uniform kit purchases, payment is collected immediately
• Orders may be adjusted or canceled within 24 hours of the order confirmation. Please call customer service with any adjustment requests
• Selection of expedited shipping will only expedite the time in transit, it does not impact the processing time of uniform kit orders or customized items
• Your uniform kit is selected specifically by your organization, modifications at your request cannot be made to alter the look or components of the uniform kit
• Customized items are considered final sale items and may not be returned or exchanged. This includes any item with an organization's logo, player name or number

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• Non-custom items in your uniform kit may be exchanged for in-stock sizes, Please follow the 2-step exchange process below:
• Step 1: Place an order for the new non-custom item within your organizations ordering page
• Step 2: To return the non-custom item(s) that did not fit, email info@wegotteam.com for your return authorization. Once the returned item(s) has been received we will issue a refund to your original form of payment
• Step 2 cannot be processed if Step 1 is not complete

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• The return of non-returnable/non-exchangeable items, without adhering to the stated policy will be returned to the customer with a $9.99 service and shipment fee to the original form of payment