WeGotTeam is owned and operated by Arocam Sports headquartered in Taunton Massachusetts. WeGotTeam, launched in 2018, is the natural extension of the industry leading WeGotSoccer brand into all youth Team sports with a focus on delivering the highest level of service and customer attention delivering Team uniforms and equipment directly to our customers door. Our on-line EZ Kit Uniform ordering experience is the most customer friendly process available in the market today and our wide suite of athletic brands ensures your team and your player can get everything they need to compete Between The Lines.
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Turnaround times on your order may continue to be affected by the ongoing global supply chain delays we are all experiencing due to the Covid-19 Pandemic. While we have seen improved delivery from our suppliers with some items, a good deal of the products we rely on to fill your order are manufactured overseas and those delays are expected to continue well into 2022. This, combined with workplace shortages attributed to the most recent variant of the virus, keeps it a challenge to ensure the most timely turnaround of your order.
We are committed to delivering the best possible service we can and want to provide as much transparency as possible as we navigate the ongoing reality of our world and marketplace. Thank you in advance for your patience and willingness to allow us to do the best job we can to keep you on the field, geared up and playing the sport we all love.
Due to the customization of uniform kit purchases, payment is collected immediately
Orders may be adjusted or canceled within 24 hours of the order confirmation. Please call customer service with any adjustment requests
Selection of expedited shipping will only expedite the time in transit, it does not impact the processing time of uniform kit orders or customized items
Your uniform kit is selected specifically by your organization, modifications at your request cannot be made to alter the look or components of the uniform kit
Customized items are considered final sale items and may not be returned or exchanged. This includes any item with an organization's logo, player name or number
Non-custom items in your uniform kit may be exchanged for in-stock sizes, Please follow the 2-step exchange process below:
Step 1: Place an order for the new non-custom item within your organizations ordering page
Step 2: To return the non-custom item(s) that did not fit, email firstname.lastname@example.org for your return authorization. Once the returned item(s) has been received we will issue a refund to your original form of payment
Step 2 cannot be processed if Step 1 is not complete
The return of non-returnable/non-exchangeable items, without adhering to the stated policy will be returned to the customer with a $9.99 service and shipment fee to the original form of payment